I’ve heard it so often, and said it so often when tears are present. “What’s wrong?” It’s one of the most common phrases people say when they move toward someone visibly hurting. Another common thing we hear around tears is, “I’m sorry.” The one I am thinking of specifically is said by the hurting person, apologizing for their tears. However, if someone is talking to a friend and that friend begins crying, sometimes you’ll also hear “I’m sorry, I didn’t mean to make you cry”.
The other thing crying, or tears, will do is act as a repellent. Every Sunday that I had energy and the constitution to be in our church building the first year after Mom died, my tears were plentiful. They still are, though not five tissues a morning anymore. I can certain tell you that my tears, physical evidence to my grief, acted like Deet to a mosquito swarm. People avoided me. Not always. Sometimes someone would see me and instead of avoiding eye contact or ignoring the obvious, they attempted to connect. I appreciated the effort. And I would often hear, “What’s wrong?”
It is a trying question to answer when a wave of grief has hit you. And you know the person means well, and they actually approached you instead of busying themselves with something else. You don’t want to scare them away with your current emotional state, but you also want to be honest. What do you say? “Well, a memory just hit me of when I was in the ICU with Mom, seeing her torn apart and in continual agony, and I’m struggling to see how God could have allowed this, and I’m missing her dreadfully while also feeling so grateful for her life. So I guess what’s wrong is that my mom is dead, people treat me as if I have the plague, everything in my life has changed, I don’t know who I am anymore, and I desperately miss my mom.”
Should we say the brutal truth? Do we give a small hook into our reality and see if they “bite”, wanting to know more? Do we simply answer, “Grief”? What do we say? Honestly, I don’t believe this question has one answer. It depends too much on the individuals, the context, the interwoven stories at play as two people connect. However, I share this to bring up a point about tears. When someone is visibly hurting, we tend to 1. apologize 2. ask what’s wrong, or 3. avoid. These options fall short of what is very much needed.
APOLOGIZE
We must be very careful to note that the tears are a healthy response to suffering, grief, loss, and death. They are appropriate and fitting. Tears aren’t wrong. Tears are right. They are a sign of something that has gone wrong. They are a sign of pain. They should never be apologized for. I understand the discomfort. People come up to me, begin talking to me, and then when they see me crying seem to feel responsible for causing my tears. They apologize. “I’m sorry, I didn’t mean to make you cry.” I have heard this same experience over and over from others who are grieving, and here’s what we want to say. “You didn’t cause our tears. You helped me cry them. They were under the surface. You saw me, you cared enough to stop and acknowledge my pain, and you gave them a path to flow. You are helping me grieve. You are helping me bear my sorrow.” If you’ve helped us cry, it is something not to apologize for, but to hold as precious and sacred. So many people and circumstances tell us our tears are unwelcome. You just made space for them. That’s significant. And when you cry, you have done nothing wrong. Chances are you’ve done something very brave and good: you’ve felt some of the pain in your life. You have acknowledged the reality of something broken. If Jesus indeed saves our tears in a bottle, counting every one, what does that tell us about how precious they are to him?
ASK WHAT’S WRONG
Of course, the heart behind the “What’s wrong?” question is usually a good one. We sense that something has indeed gone wrong. Something isn’t right. We want to to know what it is. Asking “What’s wrong?” can imply that tears are wrong, but also that there is a problem, and to every problem there is a solution. As any person grieving a death could testify, there is no fixing this problem. No one can bring our loved one back. And we don’t expect any listener to fix. We want presence in our sorrow, not a solution. What I would love to be asked instead of “What’s wrong?” is “What are these tears for today? Or, “What are you grieving?” “Where are these tears coming from?” These are more inviting. It helps the grieving one know you want to see their pain, not solve it. Hurting people desperately want to be seen and acknowledged in their pain.
AVOID
The more I’ve lived with my grief and talked with other grieving people, I see the same thing. People want their pain to be seen and acknowledged. Not fixed. Presence, not practicals. Many of us, myself included, have left people alone in their pain, because 1. we don’t know what to do, 2. we don’t want to make it worse, 3. we assume someone else is looking out for them, 4. we assume they want to be left alone, or 5. we simply don’t want anything to do with such pain.
The trouble with reason 1 (not knowing what to do) is a belief that we should be able to do something to help, or to fix it. The irony is that what actually helps is acknowledging you can’t fix it. Where else in life is that true? If our car was in the shop, and we talk with our mechanic about our options, and he says, “Sorry, ma’am, your car needs a new transmission, and I can’t put it in for you.” That doesn’t help us at all. But with grief, when someone sees your pain and makes space for it, when they are willing to feel some of it with you, it does help. It brings a little bit of healing. It helps them bear their sorrow. Realizing you can’t fix it and making space for pain is exactly what grieving people need.
The second reason (we don’t want to make it worse) falls apart quickly when we understand that neglect tends to be more painful than a beginner’s attempt. This is confirmed in the psychology world. I have read that neglectful/emotionally distant homes cause similar traumatic childhood wounds as physically abusive homes. Neglect is terribly harmful. One pain I wasn’t prepared for was the pain of avoidance from so many. In our culture, it’s rare to have pain held well. It’s another loss the bereaved mourns. I remember a few different people who responded to my grief insensitively. I told both of them that it hurt, and recommended a resource that helped others know what to do when someone is grieving. One person took my advice, read the book, learned, and began to respond helpfully. The others kept silent, and haven’t tried to reach out again.
To the third reason (assuming someone else is taking care of them), don’t assume someone hurting is receiving presence and care. Chances are, in our society and particularly in churches, people willing and able to support and love a struggling, grieving person well is the exception, not the rule. In our experience, our family was strongly supported practically while Mom was sick, yet as soon as she died, we were left alone in our grief. There are a few exceptions, a few who did move close to us in our pain. The majority did not. Of course, everyone has a unique experience, and this isn’t a blanket statement. Sometimes I hear beautiful stories of how people drew near to the grieving and allowed their friends’ pain to change them. Ask a grieving person about their experience, if you’re curious.
The fourth reason (assuming they want to be left alone), is also damaging. How do you know that’s what they want? Have you asked? People grieve differently. Also, it is such a process. It is never done. It changes, and the griever changes over time. It is always better to ask, not assume. What if you approached a hurting person to check in with them? You can offer what you have, so they have less of a load on them. An example is, “I see that you’re in pain. Would you like to talk about it, or would you like to be left alone right now?” Don’t take their answer today to be their answer tomorrow. They may need to be left alone today, and may need to talk tomorrow. Another helpful question is, “How is your grief journey today?” Avoid the “Let me know what you need” statement. Grieving people often don’t know what they need, don’t know what you’re able to offer, and will probably forget who said that to them. Most of all, it puts the load directly on the griever to reach out to you, when they are the one who needs to be pursued, over a long period of time.
To reason 5, simply not wanting anything to do with such pain, I resonate. I understand so deeply. Before Mom got sick, I had become an expert at avoiding pain. Despite my broken story, I saw the silver lining in my own life, and sadly, I’m sure I tried to spread that silver lining to hurting people. I hate pain. I don’t want to hurt. Now, not by choice, I am now a reminder to others who were like me that their loved one could also be gone at any moment, that life is fleeting, that pain is severe and impartial, that life really can get this hard. My nightmare could also be your nightmare. I think people often avoid me not to hurt me, but to avoid the reminders I bring them. If you are wanting to avoid such pain, I get it. No human wants to hurt, particularly like this. Why in the world would we choose to feel pain, to lean into grief, to open ourselves to suffering, to aches so deep it feels like your heart can’t go on beating? Why would we want to bear another’s suffering along with them?
This is a greater mystery than I can expound. There’s a reason the “Why?” cry has been debated and expounded throughout human history. However, I’ll leave you with a few nuggets to consider. Nugget 1: what other option do we have? How well does avoidance/distraction/numbing/pretending work with the deep pain and wrong of this world? It doesn’t take long to discover that those may help for awhile, but do more damage in the long run. Nugget 2: to love and to lose are two sides of the same coin. We cannot have one without the other. If we give up the pain of losing, we give up the joy of loving. Then what becomes of our hearts? Nugget 3: Only one world religion tells of a God who suffers intensely, profoundly, completely. A God who takes all the pain of humanity onto himself, who gets in the pit for the sake of the ones he loves. He suffers to produce salvation and rescue for all who want it. That same God says any who would come after him will suffer likewise in this life, in order to share in the glory of the next.
Opening my heart to my own pain and others is the best and hardest way I have known of living. It’s awful and wonderful. Horrible and beautiful. Joyful and sorrowful. It’s being human, and being alive. It’s living with the ache of the day when all my tears will be wiped away for good. A verse I cling to these days is Revelation 21:4.
‘He will wipe every tear from their eyes. There will be no more death or mourning or crying or pain, for the old order of things has passed away.’
Tears are not wrong. They are good. And praise Jesus, they are temporary.